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Oscar & Silvina’s Review: Personalized Attention

The details in the personalized attention are “the plus” that makes the difference of belonging to the Privilege Club.

We became members in 2010 and since then we have traveled to many destinations in the Dominican Republic: Luxury Bahia Principe Esmeralda in Punta Cana, Luxury Bahia Principe Cayo Levantado and Grand Bahia Principe El Portillo in Samana, Luxury Bahia Principe Bouganville in La Romana, and more recently we returned to Punta Cana and stayed at the Grand Bahia Principe Aquamarine. We had the opportunity to visit the Bahia Principe Riviera Maya resort in Mexico, where we experienced excellence in service first-hand, by the Privilege Concierge team with Maria Lopez, Alejandra Reynoso, and Luis Castillo.

The “plus” that a member receives in contrast to the other guests is absolutely visible. Year after year we have observed the constant evolution of Privilege Concierge team.

Our favorite travel style is a couple’s holiday, considering that we have no children, we enjoy adults-only hotels immensely. We try to travel every year, in June. Where we land straight in the heat of the Caribbean to charge the batteries and escape the cold winter of Buenos Aires. Whenever we have the opportunity, we recommend our friends and acquaintances to join the Club, so that they can enjoy the personalized attention provided and that special treatment that makes you feel celebrated every day.

A detail that we loved during this stay in Grand Bahia Principe Aquamarine, was the celebration held on July 9 in each lobby and buffet, due to the commemoration of Argentina’s Independence Day. From breakfast to dinner, everything was adorned in a choreography of blue and white colors, completed with folkloric and national tunes. This deeply moved us, surrounded by so much affection on such a special date.

After touring the different buffet restaurants, the Aquarium service (breakfast and dinner) stood out, for its quality and friendliness of its employees. We remember them for their efficiency and professionalism. Other mentions go to the members of the Ambar beach bar, the Aquamarine pool bar team, and the drivers of the Privilege Club carts. Finally, we can’t highlight enough the excellence in the personalized attention and dedication that we receive from the Concierge team of Punta Cana. We highlight its members: Stephania Jeremie, Brezil Dieulet, Oscar Rodriguez, Cassandra Celestin, Lizbetth Jimenez, and Djenny Bastardo.

Thank you so much for everything.

Oscar Pereira Dulbecco & his wife Silvina García Christiansen.

Read about other experiences of our Member Spotlight.