This year the award celebrates hotel winners throughout several ‘Best of the Best’ categories including the 2021 Travelers’ Choice Awards award which were given to all Bahia Principe resorts located in Mexico’s Riviera Maya including Bahia Principe Grand Coba, Bahia Principe Grand Tulum, Bahia Principe Luxury Akumal, and Bahia Principe Luxury Sian Ka’an. Additionally, all Bahia Principe resorts in the Dominican Republic’s Samana region were also recognized including Bahia Principe Luxury Cayo Levantado, Bahia Principe Luxury Samana, Bahia Principe Grand Cayacoa, and Bahia Principe Grand El Portillo. An additional area in which Bahia Principe displayed excellence was in TripAdvisors’ Romance category where Bahia Principe Luxury Cayo Levantado landed in the top 25 hotels in the Caribbean.
“At Bahia Principe, our top priority is to provide our guests with outstanding service, warm hospitality, and an unforgettable travel experience,” said Helen Montijano, Vice President of Sales and Marketing for the U.S. and Canada. “We are so humbled and proud of all the awards our properties have received, which are a testament to our commitment of delivering the highest possible standards to ensure a memorable and safe experience for our guests, who we consider family,” she adds.
“Congratulations to all the winners of the 2021 Travelers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, these awards speak to the great service and experience you provided guests amid a pandemic.”